Am I able to cancel my order or edit my shipping address?

An order begins processing as soon as it is submitted.

Once an order begins processing, we cannot cancel the order, add/remove items, or update the shipping address.

If you would prefer to return your order upon receipt, please follow our returns process.

• Exceptions for pre-orders:
  • If you have placed a pre-order (any items ordered prior to the official release date), you can update your shipping address up to 10 days before the release date.
  • If you would like to update the shipping address on your pre-order, please contact customer service.